The quality process of CNCI
Customer satisfaction is our number one priority.
| We are committed to providing our customers with a unique and differentiating service |
- We ensure the excellence of our products and services
- We solve our clients’ problems with professionalism
- The quality of our services is impeccable all over the world
| We develop an exemplary culture focused on our customers |
- The satisfaction of our customers comes first and foremost before any other priority
- We listen to our customers and act accordingly
- We honour our commitments
- We communicate proactively and transparently
| We refuse to compromise on quality |
- Our manager sets an example
- We constantly plan, monitor and progress through methodology and quality tools, such as satisfaction questionnaires, cause trees, etc.
The true measure of quality is customer satisfaction